Updated: February 2, 2025
Privacy policy for Astroverse Networks

Astroverse Networks ("we," "us," or "our") is a global non-profit organization dedicated to making space exploration, science, and educational materials accessible to everyone. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our online platforms (including Astro-Colab and ASRD), or interact with our services (collectively, the "Services").

1. Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes our practices regarding the collection and use of information that you voluntarily provide to us or that is automatically collected when you use our Services. By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1. Personal Information

When you interact with our Services, we may collect certain personal information that can be used to identify you, including but not limited to:

1. Contact Information: Name, email address, phone number, and mailing address.

2. Account Information: Username, password, and profile details if you create an account.

3. Communication Data: Content of your communications with us, including inquiries, support requests, or feedback.

2.2. Non-Personal Information

We also collect non-personal information that cannot be used to identify you directly, such as:

1. Usage Data: Information on how you access and use our Services, including pages viewed, links clicked, and the duration of your visits.

2. Technical Data: Device type, operating system, browser type, IP address, and other technical information collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected information for the following purposes:

1. Providing and Improving Our Services: To operate, maintain, and improve our Services, including troubleshooting issues and ensuring smooth functioning.

2. Communication: To send you important updates, newsletters, or other information related to our mission of making space and STEM education accessible.

3. Personalization: To tailor your experience on our platform, offer personalized content, and suggest relevant educational resources.

4. Research and Analysis: To analyze usage patterns and trends to enhance the quality and effectiveness of our services.

5. Compliance: To comply with legal obligations and enforce our Terms of Service.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

1. Service Providers: Trusted third-party vendors who assist us in operating our Services (e.g., hosting providers, analytics services, email service providers) under strict confidentiality agreements.

2. Legal Requirements: When required by law or to respond to legal process, protect our rights, or investigate potential violations of our policies.

3. Research Collaborations: Academic or scientific partners, as part of our commitment to advance global space research and education, provided that such sharing is done under secure and confidential conditions.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand user behavior, and improve our Services. You have the option to disable cookies through your browser settings, though this may affect certain functionalities of our Services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

1. Access: Requesting access to the personal information we hold about you.

2. Correction: Requesting correction of any inaccurate or incomplete data.

3. Deletion: Requesting deletion of your personal information under certain circumstances.

4. Objection: Objecting to the processing of your personal information.

5. Data Portability: Requesting a copy of your personal data in a portable format.

To exercise these rights or if you have any questions regarding our data practices, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Astroverse Networks - support@astroversenetwork.org  /  astroversenetwork@gmail.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.